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Introducing SmartPhone Screen-pop for the iPhone with Highrise CRM Integration.  Sign up for the free trial to experience the benefits first hand.
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Now track your phone calls in Highrise, in addition to emails and other contact points!
SmartPhone Screen-pop™ for Customer Service


PowrFone's SmartPhone Screen-pop (TM) for iPhone provides a screen-pop of customer data gleaned from your CRM system. A few seconds before the call reaches your iPhone, a push notification will pop up on your iPhone.

 

The screen-pop provides a full display of caller name, phone number, deal, next task, tags and other key data are displayed to prepare you to take the call or forward to voicemail.

 

SmartPhone Screen-pop answers several questions before you answer the call:

 

 

1  

Is this account in

good standing?
 

 2  

Is this customer

flagged as a VIP?

 

 

 

 

 3   Which product or  

service do they

have?
 4  

What is the caller's

customer segment?

 

 

           
 
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